Representative review
“The total was on screen before I booked, and the final charge matched it. That straightforward pricing made the first visit feel easy to evaluate.”
Best house cleaning
Best House Cleaning in Philadelphia, PA
"Best" should mean something you can check. Ours is measurable: background-checked cleaners, an all-in price held from booking to receipt, and the 48-hour White Glove Guarantee. Here's the bar — and how to judge any cleaning service against it.
About this service
What "best house cleaning" actually means
Center City · Rittenhouse · Fishtown · Northern Liberties · Queen Village · South Philly · University City · Old City · Fairmount · West Philly · Mount Airy
Every cleaning service in Philadelphia calls itself the best. So instead of saying it louder, we'll show the bar. Hometress has been cleaning Philadelphia homes since 2021 — Center City, Rittenhouse, Fishtown, South Philly, West Philly, Mount Airy — by getting the unglamorous parts right: who we send, how they're vetted, and what happens when something isn't perfect.
Being the best isn't a slogan, it's a set of standards you can check. Our cleaners are background-checked, independent local pros — not anonymous strangers a lead-gen app resells your request to — and Hometress carries general liability insurance that may cover damage from a cleaner's negligence, under published Terms. And if a clean misses the mark, the 48-hour White Glove Guarantee makes it right. Below is exactly how to judge us — and any Philadelphia cleaning service — before you book.
Why Hometress
The bar we hold ourselves to
- Judged by the homes we cleanOur current Google rating is published on the reviews page, read from our market listings rather than a handful of cherry-picked quotes. Consistency across every home is the honest measure of "best."
- The vetting bar, in writingBackground-checked independent professionals, and a general liability policy Hometress carries under published Terms — so the person at your door is a known local pro, not an anonymous stranger who churns.
- 48-hour White Glove GuaranteeIf something isn't right, tell us within 48 hours. We review every concern and make it right — a free re-clean of the affected area, or a credit or refund on that portion. The best don't argue about a miss.
- Flat, transparent pricingThe all-in price shows on screen before you book. No quote forms, no walkthroughs, no surprise line items at the end.
- Built for Philadelphia homesWe know row homes, hardwood, radiators, exposed brick, and period finishes — and what landlords and renters here expect.
- Reliable, repeatable rhythmSame routine, same standard — one-time or on a weekly, bi-weekly, or monthly cadence that fits your week.
What's included
How to judge any house cleaning service
The questions worth asking — run them against us, and against every cleaner you consider. A company that won't answer them plainly isn't the best; it's just the cheapest to say so.
We put this checklist in the open because we clear it. Hold us to every line — and hold the next service to it too.
Who they send
- Background-checked & ID-verified?
- Interviewed in person, not app-only?
- Vetted pros, or anonymous churn?
- The same pro back each visit?
How they're covered
- Liability insurance in place?
- Bonded for your peace of mind?
- Who's accountable if something breaks?
- Clear point of contact for problems?
How they price
- Flat, all-in price shown up front?
- Or an hourly rate that balloons?
- Any surprise line items at the end?
- No quote form to see a number?
What backs the work
- A real re-clean guarantee?
- A verifiable rating at volume?
- Reviews from your actual city?
- Honest about what they can't do?
Three checks
A standard you can follow from booking to follow-through
A cleaning service earns trust in small, verifiable moments: before you confirm, before someone enters your home, and after the work is done.
- See the totalYour flat, all-in price appears before you book, with supplies included rather than added at the door.
- Know who is comingEvery cleaner is background-checked, and Hometress carries general liability insurance that may cover damage from a cleaner's negligence.
- Check the follow-throughIf something was missed, report it within 48 hours and the make-right guarantee backs the visit.
Serving Philadelphia since 2021 · flat all-in pricing
Backed by the White Glove Guarantee
If it's not right, we make it right.
Tell us within 48 hours. We review every concern and make it right — a free re-clean of the affected area, or a credit or refund on that portion.
Read the guaranteeEvery visit, no exceptions.
Trusted across Philadelphia
Homes that don't think about cleaning anymore.
4.8 average across 717 Google reviews
- On recurring plans, the same cleaner returns when available.
- All-in pricing held from booking to receipt.
- Easy to skip, swap, or pause without a phone call.
Representative review
“The same cleaner returned for most of our recurring visits and remembered the details of our narrow rowhome. I stopped having to explain the place each time.”
Representative review
“I noticed one bathroom mirror had been missed and reported it within the guarantee window. Hometress came back and made that area right.”
Claims, checked
What the word "best" should have to prove
A cleaning service earns the claim through standards you can verify before anyone enters your home.
- "Best" is just a matter of brandingHometress points to its Philadelphia rating and its record since 2021, then puts vetting, pricing, and the guarantee in plain view.
- Every service vets cleaners the same wayHometress cleaners are background-checked, and Hometress carries a general liability policy described in its published Terms.
- A flat price can still grow after bookingThe all-in price is shown before you confirm, without an hourly rate or surprise line items at the end.
- A missed detail means an argumentReport it within 48 hours and Hometress reviews it — a free re-clean of the affected area, or a credit or refund on that portion.
- Recurring cleaning means a different face each visitOn weekly, bi-weekly, and monthly plans Hometress aims to send the cleaner who already knows your home, so the routine is learned rather than restarted.
Flat all-in pricing · supplies included · 48-hour White Glove Guarantee
Get the Hometress app
Your whole home, three taps away.
Pick a service, see the all-in price, choose a time, and book — right from your phone. Track your cleaner en route, reschedule in a tap, and never chase an update again.
- All-in pricing, before you book
- Live cleaner tracking on the day
- Skip, swap, or reschedule in a tap
Hometress app — coming soon for iOS & Android
Or book on the web →What makes Hometress the best house cleaning in Philadelphia?
Checkable things, not adjectives: background-checked independent cleaning professionals rather than anonymous churn, a general liability policy Hometress carries under published Terms, an all-in price held from booking to receipt, and the 48-hour White Glove Guarantee. "Best" here means the claims are written down where you can read them.
Are your cleaners background-checked, and is the work insured?
Hometress connects customers with background-checked, independent cleaning professionals, and Hometress carries general liability insurance that may cover damage directly resulting from a cleaner's negligence. The exact scope, reporting process, and exclusions are in our Terms of Service.
What happens if I'm not happy with the clean?
Tell us within 48 hours. We review the concern and make it right — a free re-clean of the affected area, or a credit or refund on that portion. That's the 48-hour White Glove Guarantee. The mark of the best cleaning service isn't never missing; it's how quickly and cleanly they make a miss right.
Can I book one house cleaning before choosing a recurring plan?
Yes. You can book a one-time visit first, then choose a weekly, bi-weekly, or monthly rhythm if you want ongoing upkeep. Recurring plans request the same cleaner, subject to their availability, so the person who learns your home can return on the cadence you choose. The flat price is shown before you confirm, and a recurring plan is not required for your first booking.
Will the same cleaner return for recurring house cleaning?
Yes. Recurring plans request the same background-checked cleaner rather than assigning a different person by default, and another background-checked pro covers the visits that cleaner can't take. That gives your cleaner time to learn the home and maintain a consistent routine. You can choose a weekly, bi-weekly, or monthly cadence, with the flat per-visit price shown before you confirm the plan.
How much does it cost?
Pricing is flat and shown before you book — based on your home's size and the kind of clean, never on an hourly guess. You'll see the all-in total up front, with no hidden fees.
Do you bring supplies and products?
Yes. Your cleaner arrives with professional equipment and eco-friendly, people- and pet-safe products. Have allergies or a product you'd rather we use — or avoid? Tell us and we'll honor it.
Explore more
Other ways we keep Philadelphia homes clean.
- Affordable house cleanersFlat $170 all-in — no hourly balloon, no hidden fees, cleaners paid fairly.Learn more
- Household cleaningThe whole household — chore relief, kid- & pet-safe, add-on chores handled.Learn more
- Cleaning companiesA buyer's guide — the 7 questions to ask any cleaning company, answered.Learn more
- Cleaning businesses near meThe local choice — Center City based, vetted Philly cleaners, no reseller.Learn more
- Commercial cleaning servicePresentation-grade cleaning for customer-facing storefronts & studios.Learn more
- Regular home cleaningA standing reset on a weekly, bi-weekly, or monthly rhythm.Learn more
Ready when you are