Reviews
Hometress Cleaning Service reviews714 Google reviews (4.8★) and 251 verified ratings (4.6★)
965 reviews across Google and verified bookings
Google figures pool our Philadelphia, Chicago, and Seattle listings; verified ratings come from customers who booked a Hometress cleaning. Two sources, two averages, never blended. The standard we hold every reset to.
Verified buyers
Rated by the people who booked.
251 ratings from customers who booked a Hometress cleaning, averaging 4.6 stars. Every rating counts toward that average. Reviews shown here are rated four or five stars and include a written note: first names only, exactly as written.
Written review totals cover the published notes across all pages. A market gets its own page with at least 10 written reviews.
Showing 1–24 of 144 reviews
- RaquelPhiladelphia5.0
She is thorough, on time, and amazing. I love my cleaner!!
Verified buyerVisited October 2026 - JosephPhiladelphia5.0
Maria was absolutely amazing! Everything was spotless, communication was excellent, and she worked quickly and efficiently. I’m genuinely so impressed with the results. Coming home to such a beautifully cleaned apartment was the nicest surprise! I couldn’t be happier and would highly recommend!
Verified buyerVisited October 2026 - AnthonyPhiladelphia5.0
Wonderful service and came home to everything clean and beautiful!
Verified buyerVisited October 2026 - SanderPhiladelphia5.0
Very fast, with good attention to detail. House looked great after, and they did a great job on the focus areas especially.
Verified buyerVisited October 2026 - GorettiPhiladelphia5.0
My cleaner was very professional and thorough with the deep clean. She was able to clean two rooms, two bathrooms, living and kitchen in under 2 hours. I would want her to come clearn again.
Verified buyerVisited October 2026 - RaquelPhiladelphia5.0
Everything, she was fabulous
Verified buyerVisited September 2026 - AbdulPhiladelphia5.0
They handle what I as most concerned about
Verified buyerVisited September 2026 - MichaelPhiladelphia5.0
The care to detail was great, the service was professional, and the outcome was fabulous
Verified buyerVisited September 2026 - AlecPhiladelphia5.0
Maria did an awesome job, apartment looks great!
Verified buyerVisited September 2026 - SarahDelaware County5.0
Thank you for all the help! I am very happy with my freshly cleaned home!
Verified buyerVisited September 2023 - EdPhiladelphia5.0
She did a great job and very pleasant
Verified buyerVisited September 2023 - JeffreyDelaware County5.0
Booking was very easy and they were able to work with me and get my house cleaned on the day. I needed it done with a last-minute call. The wonderful woman who cleaned my house was very thorough and did not rush even though she was by herself. Great overall service and I would recommend.
Verified buyerVisited September 2023 - CharlesPhiladelphia5.0
Very good services, good attention to detail, very fast service
Verified buyerVisited September 2023 - AllisonPhiladelphia5.0
Thank you!!
Verified buyerVisited September 2023 - JamesPhiladelphia4.0
Inside of some cabinets in upstairs bathroom and kitchen left uncleaned. Some dust/dirt left on stairs and in bedrooms after vacuuming/dusting & wiping
Verified buyerVisited August 2023 - CindyPhiladelphia5.0
Nice and efficient
Verified buyerVisited August 2023 - ChelseyPhiladelphia5.0
Amazing cleaning!
Verified buyerVisited August 2023 - DonzellaPhiladelphia5.0
Two young women came to service my home ,They were very professional and cleaned my home from top to bottom .Pleasant and very kind .I requested that they return .
Verified buyerVisited August 2023 - JenniferPhiladelphia4.0
They missed some few spots , like inside the cabinets and cabinets drawers.
Verified buyerVisited July 2023 - XiaoPhiladelphia5.0
My crews did a nice and quick job.
Verified buyerVisited July 2023 - GailPhiladelphia4.0
Our house was pretty clean, but I'm not sure I'd call it the "deep clean" we requested. There were some dust bunnies around the house and grease in our kitchen after the cleaning.
Verified buyerVisited July 2023 - LouisyPhiladelphia5.0
Great job - the place was sparkling
Verified buyerVisited July 2023 - PatrickDelaware County5.0
Excellent job!
Verified buyerVisited June 2023 - SharadaPhiladelphia5.0
Phenomenal in every way.
Verified buyerVisited June 2023
Representative stories
What a reset can feel like.
These are representative accounts, not verbatim submitted reviews. They illustrate the plans we run — recurring, deep, and move-in/move-out resets.
- MLMarisa L.Rittenhouse Square, Philadelphia
Same cleaner every two weeks, and she just knows the place now. I stopped tidying before she comes — that's how much I trust the reset.
Recurring · bi-weekly · Representative - DPDevon P.Capitol Hill, Seattle
Booked a deep clean for the rainy-season grime. They brought their own green supplies and the kitchen looked better than move-in day.
Deep reset · Representative - ARAisha R.Logan Square, Philadelphia
Move-out clean got my full deposit back. The landlord literally took photos for the next listing. Worth every dollar of the all-in price.
Move-out reset · Representative - TGTom & GregLincoln Park, Chicago
Two dogs, a toddler, and a small condo. The weekly reset is the only reason the place stays livable. The team is unfailingly kind.
Recurring · weekly · Representative - PNPriya N.Queen Anne, Seattle
First visit missed a couple of baseboards, I flagged it, and they came back the next morning at no charge. The follow-through is what sold me.
Standard reset · Representative - CMCarlos M.South Philadelphia
Upfront price, no nickel-and-diming, no 'oh that's extra' at the door. Refreshing after the gig apps I'd tried before.
Deep reset · Representative - HWHannah W.Wicker Park, Chicago
I work from home and barely noticed they were here — quiet, efficient, done. Came back to a place that just felt handled.
Recurring · monthly · Representative - EBEleanor B.Center City, Philadelphia
I've had four cleaning services in this building. Hometress is the first one I haven't had to manage. The guarantee isn't just marketing — they mean it.
Standard reset · Representative - JKJordan K.Ballard, Seattle
Booked a move-in clean before our furniture arrived. Walked into a spotless apartment with the supplies already handled. Could not recommend more.
Move-in reset · Representative - RSRenee S.Fishtown, Philadelphia
The booking took maybe a minute and I saw the exact price before I confirmed. No phone calls, no quotes, no surprises. That alone won me over.
Recurring · bi-weekly · Representative
By the numbers
Earned, not advertised.
- Google average
- 4.8★
- Google reviews
- 714
- If something is missed
- 48-hour guarantee
- Who cleans your home
- Background-checked
Your turn
Join the households who stopped second-guessing.
Book in under a minute. Your cleaner brings the supplies; we bring the vetting and the guarantee — and you decide whether we've earned the next review.