Reviews

What households say after we leave.

711 Google reviews and a 4.8 average across our Philadelphia, Chicago, and Seattle listings, plus 243 ratings from verified buyers in our markets. The standard we hold every reset to.

Verified buyers

Rated by the people who booked.

243 ratings from customers who booked a Hometress cleaning, averaging 4.6 stars. Every rating counts toward that average. Reviews shown here are rated four or five stars and include a written note: first names only, exactly as written.

Showing 9 of 140 reviews

  • GorettiPhiladelphia
    5.0
    My cleaner was very professional and thorough with the deep clean. She was able to clean two rooms, two bathrooms, living and kitchen in under 2 hours. I would want her to come clearn again.
    Verified buyerVisited October 2026
  • RaquelPhiladelphia
    5.0
    Everything, she was fabulous
    Verified buyerVisited September 2026
  • AbdulPhiladelphia
    5.0
    They handle what I as most concerned about
    Verified buyerVisited September 2026
  • MichaelPhiladelphia
    5.0
    The care to detail was great, the service was professional, and the outcome was fabulous
    Verified buyerVisited September 2026
  • AlecPhiladelphia
    5.0
    Maria did an awesome job, apartment looks great!
    Verified buyerVisited September 2026
  • SarahDelaware County
    5.0
    Thank you for all the help! I am very happy with my freshly cleaned home!
    Verified buyerVisited September 2023
  • EdPhiladelphia
    5.0
    She did a great job and very pleasant
    Verified buyerVisited September 2023
  • JeffreyDelaware County
    5.0
    Booking was very easy and they were able to work with me and get my house cleaned on the day. I needed it done with a last-minute call. The wonderful woman who cleaned my house was very thorough and did not rush even though she was by herself. Great overall service and I would recommend.
    Verified buyerVisited September 2023
  • CharlesPhiladelphia
    5.0
    Very good services, good attention to detail, very fast service
    Verified buyerVisited September 2023

Representative stories

What a reset can feel like.

These are representative accounts, not verbatim submitted reviews. They illustrate the plans we run — recurring, deep, and move-in/move-out resets.

  • ML
    Marisa L.Rittenhouse Square, Philadelphia
    Same cleaner every two weeks, and she just knows the place now. I stopped tidying before she comes — that's how much I trust the reset.
  • DP
    Devon P.Capitol Hill, Seattle
    Booked a deep clean for the rainy-season grime. They brought their own green supplies and the kitchen looked better than move-in day.
  • AR
    Aisha R.Logan Square, Philadelphia
    Move-out clean got my full deposit back. The landlord literally took photos for the next listing. Worth every dollar of the all-in price.
  • TG
    Tom & GregLincoln Park, Chicago
    Two dogs, a toddler, and a small condo. The weekly reset is the only reason the place stays livable. The team is unfailingly kind.
  • PN
    Priya N.Queen Anne, Seattle
    First visit missed a couple of baseboards, I flagged it, and they came back the next morning at no charge. The follow-through is what sold me.
  • CM
    Carlos M.South Philadelphia
    Upfront price, no nickel-and-diming, no 'oh that's extra' at the door. Refreshing after the gig apps I'd tried before.
  • HW
    Hannah W.Wicker Park, Chicago
    I work from home and barely noticed they were here — quiet, efficient, done. Came back to a place that just felt handled.
  • EB
    Eleanor B.Center City, Philadelphia
    I've had four cleaning services in this building. Hometress is the first one I haven't had to manage. The guarantee isn't just marketing — they mean it.
  • JK
    Jordan K.Ballard, Seattle
    Booked a move-in clean before our furniture arrived. Walked into a spotless apartment with the supplies already handled. Could not recommend more.
  • RS
    Renee S.Fishtown, Philadelphia
    The booking took maybe a minute and I saw the exact price before I confirmed. No phone calls, no quotes, no surprises. That alone won me over.

By the numbers

Earned, not advertised.

Google average
4.8★
Google reviews
711
If something is missed
48-hour guarantee
Who cleans your home
Background-checked

Your turn

Join the households who stopped second-guessing.

Book in under a minute. Your cleaner brings the supplies; we bring the vetting and the guarantee — and you decide whether we've earned the next review.