Reviews

What households say after we leave.

717 Google reviews and a 4.8 average across Philadelphia, Chicago, and Seattle — the standard we hold every reset to.

Representative stories

What a reset can feel like.

These are representative accounts, not verbatim submitted reviews. They illustrate the plans we run across Philadelphia, Chicago, and Seattle — recurring, deep, and move-in/move-out resets.

  • ML
    Marisa L.Rittenhouse Square, Philadelphia
    5.0
    Same cleaner every two weeks, and she just knows the place now. I stopped tidying before she comes — that's how much I trust the reset.
    Recurring · bi-weekly · Representative
  • DP
    Devon P.Capitol Hill, Seattle
    5.0
    Booked a deep clean for the rainy-season grime. They brought their own green supplies and the kitchen looked better than move-in day.
    Deep reset · Representative
  • AR
    Aisha R.Logan Square, Philadelphia
    5.0
    Move-out clean got my full deposit back. The landlord literally took photos for the next listing. Worth every dollar of the all-in price.
    Move-out reset · Representative
  • TG
    Tom & GregLincoln Park, Chicago
    5.0
    Two dogs, a toddler, and a small condo. The weekly reset is the only reason the place stays livable. The team is unfailingly kind.
    Recurring · weekly · Representative
  • PN
    Priya N.Queen Anne, Seattle
    4.0
    First visit missed a couple of baseboards, I flagged it, and they came back the next morning at no charge. The follow-through is what sold me.
    Standard reset · Representative
  • CM
    Carlos M.South Philadelphia
    5.0
    Upfront price, no nickel-and-diming, no 'oh that's extra' at the door. Refreshing after the gig apps I'd tried before.
    Deep reset · Representative
  • HW
    Hannah W.Wicker Park, Chicago
    5.0
    I work from home and barely noticed they were here — quiet, efficient, done. Came back to a place that just felt handled.
    Recurring · monthly · Representative
  • EB
    Eleanor B.Center City, Philadelphia
    5.0
    I've had four cleaning services in this building. Hometress is the first one I haven't had to manage. The guarantee isn't just marketing — they mean it.
    Standard reset · Representative
  • JK
    Jordan K.Ballard, Seattle
    5.0
    Booked a move-in clean before our furniture arrived. Walked into a spotless apartment with the supplies already handled. Could not recommend more.
    Move-in reset · Representative
  • RS
    Renee S.Fishtown, Philadelphia
    5.0
    The booking took maybe a minute and I saw the exact price before I confirmed. No phone calls, no quotes, no surprises. That alone won me over.
    Recurring · bi-weekly · Representative

By the numbers

Earned, not advertised.

Google average
4.8
Google reviews
717
If something is missed
48-hour guarantee
Who cleans your home
Background-checked

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