Reviews
What households say after we leave.
717 Google reviews and a 4.8 average across Philadelphia, Chicago, and Seattle — the standard we hold every reset to.
Representative stories
What a reset can feel like.
These are representative accounts, not verbatim submitted reviews. They illustrate the plans we run across Philadelphia, Chicago, and Seattle — recurring, deep, and move-in/move-out resets.
- MLMarisa L.Rittenhouse Square, Philadelphia5.0
Same cleaner every two weeks, and she just knows the place now. I stopped tidying before she comes — that's how much I trust the reset.
Recurring · bi-weekly · Representative - DPDevon P.Capitol Hill, Seattle5.0
Booked a deep clean for the rainy-season grime. They brought their own green supplies and the kitchen looked better than move-in day.
Deep reset · Representative - ARAisha R.Logan Square, Philadelphia5.0
Move-out clean got my full deposit back. The landlord literally took photos for the next listing. Worth every dollar of the all-in price.
Move-out reset · Representative - TGTom & GregLincoln Park, Chicago5.0
Two dogs, a toddler, and a small condo. The weekly reset is the only reason the place stays livable. The team is unfailingly kind.
Recurring · weekly · Representative - PNPriya N.Queen Anne, Seattle4.0
First visit missed a couple of baseboards, I flagged it, and they came back the next morning at no charge. The follow-through is what sold me.
Standard reset · Representative - CMCarlos M.South Philadelphia5.0
Upfront price, no nickel-and-diming, no 'oh that's extra' at the door. Refreshing after the gig apps I'd tried before.
Deep reset · Representative - HWHannah W.Wicker Park, Chicago5.0
I work from home and barely noticed they were here — quiet, efficient, done. Came back to a place that just felt handled.
Recurring · monthly · Representative - EBEleanor B.Center City, Philadelphia5.0
I've had four cleaning services in this building. Hometress is the first one I haven't had to manage. The guarantee isn't just marketing — they mean it.
Standard reset · Representative - JKJordan K.Ballard, Seattle5.0
Booked a move-in clean before our furniture arrived. Walked into a spotless apartment with the supplies already handled. Could not recommend more.
Move-in reset · Representative - RSRenee S.Fishtown, Philadelphia5.0
The booking took maybe a minute and I saw the exact price before I confirmed. No phone calls, no quotes, no surprises. That alone won me over.
Recurring · bi-weekly · Representative
By the numbers
Earned, not advertised.
- Google average
- 4.8★
- Google reviews
- 717
- If something is missed
- 48-hour guarantee
- Who cleans your home
- Background-checked
Your turn
Join the households who stopped second-guessing.
Book in under a minute. We bring the supplies, the vetting, and the guarantee — and you decide whether we've earned the next review.