Why hire us

Why households choose Hometress.

A reliable home reset, done by cleaners we vet and stand behind — not gig-app strangers. Screened, supplied, guaranteed, and priced before you book.

  • Background-checked
  • Supplies included
  • Upfront pricing
  • White Glove Guarantee
A Hometress cleaning team in branded aprons with their supply kits

The difference

Not a marketplace roulette. Vetted pros we stand behind.

We vet and train the people we send — so vetting, supplies, and the guarantee are ours to keep consistent. Compare us with a typical company or a gig app.

How we compare
Hometress
Typical company
Gig marketplace
Who enters your home
Background-checked pros
Employees
×Marketplace strangers
Background checks
Every cleaner
Usually
×Not guaranteed
Standards & training
One Hometress method
Varies by crew
×Each cleaner's own
Supplies & equipment
Included, eco-friendly
Sometimes yours to buy
×Bring your own
Pricing
Upfront, all-in
Quote required
×Varies per booking
If something's missed
We make it right
Case-by-case
×Disputed, you & cleaner
Guaranteed
White Glove Guarantee
×Rarely
×No
Included Sometimes× Not guaranteed

How we vet

People we'd trust in our own home.

Three things have to be true before a Hometress cleaner arrives at your door — screening, a single standard, and accountability.

  1. 01

    Screened every time

    Every cleaner we refer is background-checked — the same standard on the first visit and the fiftieth.

  2. 02

    One method, every reset

    Cleaners learn the Hometress standard. The same checklist and products land in every home, so quality doesn't depend on who showed up.

  3. 03

    Screened, matched, guaranteed

    The cleaners we refer are background-checked — never a stranger matched by an algorithm. Every clean is backed by the White Glove Guarantee.

What comes with every reset

One standard, included every time.

Nothing to buy, nothing to gather, nothing to second-guess. These come standard — not as add-ons.

  • Background-checked cleaners

    The cleaners we refer are background-checked, and Hometress carries general liability insurance that may cover damage from a cleaner's negligence (Terms §5.5).

  • Eco-friendly supplies

    Professional products and equipment included with every visit — nothing to stock.

  • Upfront, all-in pricing

    See your total before you book. No surge, no upcharge, no surprise at the door.

  • A cleaner who knows your home

    Recurring resets prefer the same trusted cleaner each time, when availability allows.

  • One standard, every reset

    Every reset works the same published checklist, and anything missed is reviewed under the White Glove Guarantee.

  • Support that follows up

    Friendly help after the visit, with clear paths to reach a real person if you need one.

In their words

Rated by households who already stopped second-guessing.

Google average
4.8
Google reviews
717
Markets served
3
Surprise upcharges
$0
They brought everything, showed up on time, and the place felt genuinely reset — not just surfaced. I didn't have to think about a thing.
Representative review · Center City, Philadelphia

Ready when you are

Your home, reset — by people we trust.

Book in under a minute. We bring the supplies, the vetting, and the guarantee. You bring the relief of crossing it off the list.